Expédition & Livraison

Where do you ship to?

At this time, we ship to:
- Asia: Hong Kong, Macau, Taiwan, Singapore
- Europe: France, Germany, Italy, Luxembourg, Spain, Belgium

For Hong Kong, delivery service is available in Hong Kong Island, Kowloon and New Territories and not available for the Outlying Islands, including Cheung Chau, Lantau Island (except Discovery Bay, Ma Wan, Tung Chung and Hong Kong International Airport). No delivery service is available to the below areas: Mui Wo, Pui O, Cheung Sha, Tong Fuk, Shui Hau, Shek Pik, Po Lin Monastery and Tai O and areas that vans are restricted to access.

How long will my order take?

- We will ship within 2 business days when you select Standard shipping at checkout
- We will ship on the same day if you select Same-Day delivery at checkout before 12 pm (only available for Hong Kong; except Saturday, Sunday, Public Holidays and Typhoon Days)
- We will ship on the next morning if you select Same-Day delivery at checkout after 12 pm (only available for Hong Kong; except Saturday, Sunday, Public Holidays and Typhoon Days).

How much does shipping cost?

Shipping costs depend on where your order ships to:
- Hong Kong: 35 HKD
- Belgium: 120 HKD
- France: 120 HKD
- Germany: 120 HKD
- Italy: 120 HKD
- Luxembourg: 120 HKD
- Macau: 40 HKD
- Singapore: 100 HKD
- Spain: 120 HKD
- Taiwan: 80 HKD

All orders are shipped with SF Express or Hong Kong Post with a tracking number for Standard Shipping.

For Hong Kong, we also offer Same-Day Delivery for 250 HKD.

For shipments outside of Hong Kong, please note that the recipient is liable for all import duties, customs and local sales taxes levied by the country you are shipping to.

Do you offer free shipping?

Yes! We offer Free Standard Shipping.

Free Standard Shipping is offered:
- on any order over 400 HKD in Hong Kong
- on any order over 1200 HKD in Belgium
- on any order over 1200 HKD in France
- on any order over 1200 HKD in Germany
- on any order over 1200 HKD in Italy
- on any order over 1200 HKD in Luxembourg
- on any order over 450 HKD in Macau
- on any order over 950 HKD in Singapore
- on any order over 1200 HKD in Spain
- on any order over 850 HKD in Taiwan

Do you offer Same-Day Delivery?

Yes, we offer Same-Day Delivery in Hong Kong.

- We will ship on the same day if you select Same-Day delivery at checkout before 12 pm (only available for Hong Kong; except Saturday, Sunday, Public Holidays and Typhoon Days)
- We will ship on the next morning if you select Same-Day delivery at checkout after 12 pm (only available for Hong Kong; except Saturday, Sunday, Public Holidays and Typhoon Days).

The cost for Same-Day Delivery in Hong Kong is 250 HKD.

Do you deliver at the Maternity?

Oui, nous livrons à l'hôpital de Hong Kong uniquement.

Vous avez hâte de recevoir vos magnifiques produits pour nouveau-nés personnalisés ou de gâter votre amie qui vient d'accoucher? Vous pouvez sélectionner la livraison le jour même à la caisse si vous livrez votre commande à Hong Kong. Veuillez vous assurer d'inclure le nom de l'hôpital, le numéro de chambre, le nom et le numéro de téléphone du bénéficiaire.

- Nous expédierons le jour même si vous sélectionnez la livraison le jour même au moment du paiement avant 12 h (uniquement disponible pour Hong Kong; sauf samedi, dimanche, jours fériés et jours de typhon)
- Nous expédierons le lendemain matin si vous sélectionnez la livraison le jour même à la caisse après 12 h (disponible uniquement pour Hong Kong; sauf samedi, dimanche, jours fériés et jours des typhons).

Le coût de cette livraison est de 250 HKD.